Terms and Conditions

General

  • You must be 18 or over to view and purchase goods from this website.
  • budbomb may change or withdraw any part of budbomb.com at any time without notice.
  • budbomb may also terminate this Agreement and immediately remove, cancel or suspend access to and use of budbomb.com upon breach of any part of these Terms whatsoever.
  • These Terms constitute the full agreement between you and budbomb and may only be amended in writing.
  • By purchasing, you agree that all details you provide to budbomb for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
  • Due to the nature of the internet there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimise these instances and strive to avoid any “down time”.
  • budbomb may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.

Contact

If you would like help ordering, or would like further information on any part of our products or services please contacts us via any of the following methods:

e-mail: sales@budbomb.com We aim to reply within 24 hours except at weekends, when it may be upto 48 hours

Tel: +44-(0)7786704130 Our lines are open between 10am – 6pm GMT Mon – Sat

Post: Unit 138, 61 Victoria Road, Surbiton, Surrey, KT6 4JX

Purchasing

You can purchase any of our products via any of the following methods:

  • Place an online order on this site www.budbomb.com

Once your order has been placed and completed online you will be sent an automated e-mail confirmation of your order. This e-mail is an auto generated by the website an does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system.

budbomb may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an Order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.

Every order is treated as individual and will be processed as such.

Any defective, damaged or incorrect orders shipped will be replaced or refunded according to out terms and conditions ONLY if we are notified within 7 days of receiving your order and it is reasonable to do so.

All products and services are subject to availability. budbomb endeavours to keep accurate stock levels however in the event of an item being out of stock, we will contact you by email and or telephone to discuss the options avaialbe. If a suitable replacement is not available we will refund you for this item. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.

budbomb are not able to control, or take responsibility for the actions of Customs and Excise. All packaging is discreet and no indication of contents is displayed, however if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you in this situation.

US Armed Forces

We have been contacted but the US Armed Forces in the UK and Trading standards. We have been asked to display the below information and conform to it. Members of the US Armed are more than welcome to purchase any products that are not covered by the below order.

“This Establishment will not sell intoxicating substances to personnel affiliated with the US Armed Forces. US personnel that purchase intoxicating substances, other than alcohol or tobacco, are subject to adverse action under the uniform code of military justice and/or applicable regulations. Questions relating to this order should be directed to the United Kingdom armed forces disciplinary control board secretary at 07786704130

Payment Options

Western Union Goods Dispatched upon receipt of funds

  • Postal Order – Goods dispatched upon receipt
  • Cheque – Goods dispatched upon clearance of cheque – up to 7 days

All payments are taken in GBP (UK pound).

If you choose to view the products in a currency other than GBP the price displayed on the site is a guide only, you will be charged at the rate of exchange at the time of completion of payment.

Customers are responsible for Import Duty/Tax in their respective countries where applicable. For more details on this please contact your local customs authority.

All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of Budbomb until paid for in full.

budbomb does not share any information (personal or financial) with any third party.

All credit/debit card details are encrypted using a secure ordering system. Your bank or credit card company may require security checks to validate your purchase.

budbomb may on occasion require a credit checks for orders of a substantial nature or where insufficient details have been provided. This may result in your order being delayed until the checks can be completed.

All prices seen on the website are final. Any pricing errors will result in you order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.

Returns

Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by budbomb by either phone, fax, post or e-mail. Any goods sent back without prior consent from budbomb will be sent back at your cost.

All returns are the responsibility of the customer until they reach budbomb.

If you would like to return your items for any reason at all, you may do so within 7 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.

Faulty/Damaged Products

In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us. In the UK, items should be sent back via First Class Recorded Delivery. We will not accept extra charges for other courier services or guaranteed next day services. Overseas, items should only be sent back using your country’s national postal service. We recommend using an insured delivery method; however we will not accept extra charges for Fed-Ex or other overnight courier services.

Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.